Case studies · Recent mandates

Real recoveries.

Anonymized mandates where backup made the difference between closure and continuity.

Law firm

18-lawyer firm in Westmount

Challenge: Ransomware attack via phishing — complete encryption of file server, $75,000 ransom demand.

Solution: Restored from Backblaze B2 immutable backups (Object Lock) from 8h before attack. No ransom paid.

Result: Business resumed in 16 hours. Data loss: 6 hours of input. Law 25 compliance maintained (CAI notification filed).

Medical clinic

Private clinic — 8 doctors, 25 employees, sensitive patient records

Challenge: Simultaneous failure of both disks in RAID-1 server (same batch, same age). No backup NAS.

Solution: Synology DS920+ NAS installed + automatic daily backup + Wasabi cloud copy + quarterly restoration tests.

Result: Restored from Wasabi in 4 hours. Complete documentation for Collège des médecins. Total infrastructure cost: $4,500.

SMB manufacturer

65-employee manufacturer in greater Montreal — critical ERP

Challenge: Partial fire in server room — destruction of ERP server and local backup NAS.

Solution: Documented recovery plan + Azure geo-redundant backup. Spun up mirror Azure VM while physical infra was being replaced.

Result: Production resumed in 36 hours (contractual RTO: 48h). $18,000 estimated production loss — covered by insurance thanks to documented recovery plan.

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